Payroll & Benefits
YOSS Platform Information
The Payroll/Benefits department is committed to quality customer service and professionalism. We will strive to keep you updated with the latest payroll/benefits news via our website, as well as sending out pertinent emails for any payroll and benefit changes. Please feel free to call us if you have any questions, concerns, or needs.
Please contact the Payroll Department if you have a name or address change as soon as possible.
Anthem-Blue Cross and Blue Shield of Georgia - State Health Benefit Plan
1-888-616-6411 8am-8pm ET Monday- Friday
Pharmacy - CVS Caremark
1-844-345-3241 24 hours a day/ 7 days a week
Pharmacy Help Desk
SHBP Call Center- To declare any QUALIFYING event ( marriage, birth, divorce, loss of coverage for spouse/kids) -31 days of Qualifying Event
1-800-610-1863 8:30am-5pm ET Monday- Friday
Centers for Medicare and Medicaid
1-800-633-4227 24 hours a day/ 7 days a week
Federal law has changed and now allows the Peachcare for Kids program to enroll children of members covered under SHBP.
Peachcare for Kids
Frequently Asked Questions
1. When do I get paid?
Personnel, who receive semi-monthly pay, will receive their check on the 15th of the month, except when the 15th falls on a weekend or on a system-scheduled day off. In such cases, paychecks will be given the last working day before. Personnel, who receive monthly pay, will be receiving their checks on the last working day of the month. The holiday season such as Thanksgiving and Christmas will allow for early checks. This exception payday will be announced prior to the holiday.
2. When will my benefits begin?
You must be employed 30 days before a deduction for any benefit may be taken. Deductions are only taken on the month-end payroll. Your coverage will begin on the 1st day of the following month.
3. What if I did not find the question I wanted
4. Where do I pick up my check?
Checks may be picked up at the location where you work. Direct deposit is only available on the YOSS Platform. Checks will be mailed during summer break, please be sure to keep updated address information with the payroll department.